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Leasing Info FAQ


Want to become a resident?  Weve got you covered with answers for all the standard questions you may have, plus a few more that you may have forgotten to ask.  And if you dont find it here (that random thought floating in your head), just give us ring at 972.483.0500.  Well be happy to help.  

Cypress Waters is a lush 1,000-acre master-planned development, perfectly placed in the heart of the Dallas-Fort Worth metroplex, just five minutes from DFW International Airport. Centered around a serene 300-acre lake, this office, multi-family, and retail development is DFWs largest lakeside master-planned community.

The Sound is the entertainment and restaurant district immediately surrounding North Lake within Cypress Waters. This lively area includes 6 local DFW lakeside restaurants, a fitness studio, 7-Eleven, events and concerts at the amphitheater, and miles of lakeside trails. With phenomenal lakeside views, The Sound is a mixed-use community where apartment residents, retail patrons and eventgoers create an eclectic and vibrant community. Its a place where the outdoors, out-of-the-box events, private parties, happy hours, dog lovers, and fitness enthusiasts converge. The Sound is located less than 1 mile from Sage Hill.

We want to make this simple, but we do have some requirements. Click here to view our full list of rental requirements and guidelines.

Lease terms vary, depending on the time of your move-in date, and according to the specials we offer from time to time. Usually, our lease terms range from 6 to 15 months.

Good news for those who have respectable credit we dont charge a deposit with approved credit. A $200 administrative fee is charged per home, as well as an $80 per person application fee for every applicant over 18. Call the leasing office for additional details.

The Barn Fitness Center was designed with your fitness goals in mind, and it is FREE for all residents. You will have access to treadmills, ellipticals, spin bike cardio machines, free weights, and machine weight fitness equipment. Please be respectful of the gym policies, which are posted at the entry to the fitness center.

Attached garage parking is available for select homes. We also offer a variety of single-car garages that are available for a monthly fee. Check with the leasing office about parking options that are available near your home.

Rentable storage units are available on-site and allow you to store additional sports equipment, seasonal items, or boxes you have yet to unpack! Check with the leasing office about renting a storage space near your home.

We adore our furry friends, and we welcome your 4-legged family members! We accept dogs (certain breed restrictions apply) and cats only. You are limited to 2 total pets per apartment, and a pet deposit, non-refundable fee, pet rent, and certain pet rules apply:
- Pet fees include a $250 refundable deposit and a $400 non-refundable fee.
- Monthly pet rent is $20 per pet.
- We do not have any weight restrictions on pets, but certain breed restrictions do apply.
Call the leasing office to receive a full copy of the pet addendum.

Sage Hill offers free WiFi at our indoor and outdoor community spaces, including The Stone House, which includes the leasing center, clubroom, and private dining rooms; the fitness center; and the area surrounding the pool.

Keep an eye out on your email and subscribe to text messages for up-to-date resident events and specials.

Additionally, we encourage you to follow The Sound social media for outdoor public events overlooking the lake, fitness classes, outdoor concerts, and dog-friendly events. Like The Sound on Facebook or follow us on Instagram.

Sage Hill:
Events Calendar
The Sound:

We are proud to be a smoke-free community. This means that all our common areas indoors and outdoors as well as ALL apartment and townhome interiors are non-smoking, creating a healthy and clean community for our current and future residents. We hope this helps you breathe a little easier about your choice to live at Sage Hill.

Click here to review the community guidelines for questions on policies regarding common areas and other rules to keep our community running smoothly.

While we do not offer valet trash and recycling services, we do have conveniently located trash and recycling receptacles within the community.

The following companies provide service to Sage Hill:
Water: Don't worry - we set that up for you!
Electric: Our preferred electricity provider is Reliant Energy - 1-855-353-7736. Mention PROMO CODE: MF2791 to receive our resident special.
TV, Phone & Internet: AT&T provides internet and television service to Sage Hill. Call 877-910-0501 or visit to get service.

Yes! We would love to have your friends and family join our community. Current residents who refer a friend receive a $250 rent credit after move-in. Ask any of our leasing agents for details on this program.

Our community lies within the COPPELL SCHOOL DISTRICT, rated #6 in Best School Districts in Texas in 2021 by Niche rankings. This elite, public school district prides itself in educational excellence.